1. Information We Collect

FranceVerified collects personal and transactional information when you register or use our services. This may include your name, email address, phone number, payment details, and verification documents (e.g., BVN, NIN). We also collect service usage data such as airtime purchases, bill payments, and verification history for record-keeping.

2. How We Use Information

Your information is used to deliver and improve our services, process transactions, verify your identity, maintain account security, and provide customer support. We may also use aggregated, non-identifiable data for analytics and service optimization. FranceVerified does not sell or rent your personal information to third parties.

3. Data Security

We implement strict technical, organizational, and encryption measures to protect your data from unauthorized access, disclosure, or misuse. Sensitive information, such as identity verification data, is handled in compliance with data protection regulations.

4. Cookies & Tracking

FranceVerified uses cookies and similar technologies to enhance your browsing experience, personalize content, and analyze platform performance. You may disable cookies in your browser settings, but some features of the platform may not function properly.

5. Third-Party Services

We may share limited information with trusted third-party providers such as payment gateways, telecom operators, and verification authorities strictly for the purpose of delivering our services. These providers are required to maintain confidentiality and security of the data shared with them.

6. Data Retention

We retain your personal and transactional data only as long as necessary to fulfill service obligations, comply with legal requirements, resolve disputes, and enforce agreements. Data no longer required will be securely deleted or anonymized.

7. Your Rights

You have the right to access, correct, or request deletion of your personal data. You may also request restrictions on how we process your data or object to certain uses where permitted by law. To exercise these rights, please contact us at support@franceverified.com.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect service changes, regulatory requirements, or security improvements. Significant changes will be communicated via email or platform notifications. Continued use of our services after updates constitutes acceptance of the revised policy.

9. Contact

If you have questions about this Privacy Policy or how your data is handled, please reach out to our Data Protection Officer at support@franceverified.com.